How to create a chatbot for your website without coding (2026)

1. Go to https://www.chatbase.co
2. Click Sign up and register with your email or your Google account.
3. The free plan lets you test without paying (50 messages a month, with a “Powered by Chatbase” watermark).

No card needed to start. Test first, pay later if it works for you.

This is where the bot “learns” about your business. Create a new agent and choose where the information will come from:

1. Website: paste your page’s URL and Chatbase reads its content on its own.
2. File: upload a PDF with your FAQs, your catalog or your policies.
3. Text: paste directly what you want it to know (prices, hours, shipping).

The clearer and more complete the content, the better the answers. Click Create agent (or “Train”) and wait a few seconds for it to finish.

Tip: write a short document with the 20 questions your customers ask most and their answers. That single file improves the bot a lot.

A generic chatbot sounds cold. In the agent’s settings (Settings) you can:

1. Give it a name and a photo or icon.
2. Write the welcome message: “Hi! I’m [your brand]‘s assistant, how can I help?”.
3. Give it tone instructions in the “system prompt” or “instructions” field:

Reply as a close, professional brand, in English,
with short, friendly sentences. If you don't know something, say so
and offer a contact email. Do not make up prices or facts.

That last detail (“do not make up”) is key: it keeps the bot tied to your content and stops it from getting creative with facts it doesn’t have.

Chatbase has a test window (Playground or “Chat”) on the right. Ask it your customers’ real questions:

• “How much is shipping?”
• “Are you open on Sundays?”
• “Can I return a product?”

If it answers wrong or makes something up, go back to Step 2 and add that information to the content, or adjust the instructions from Step 3. Repeat until you like the answers. This back and forth is normal and takes only a few minutes.

When you’re happy, publish the bot on your site:

1. Go to Connect (or “Embed” / “Integrations”).
2. Choose Embed on site and copy the code snippet (a <script>).
3. Paste that code into your site’s HTML, right before the closing </body> tag:

<script src="https://www.chatbase.co/embed.min.js" ...></script>

Where to paste it depending on your platform:

• WordPress: use an “insert code into header/footer” plugin.
• Wix / Squarespace: look for the “Custom code” option.
• Shopify: edit it in theme.liquid, before </body>.
• AI-built site (Claude Code, Lovable, etc.): paste the script into your index.html file or the layout.

Save, reload your page and you’ll see the chat bubble in the corner. You now have your assistant answering on its own!

Chatbase isn’t the only option. If you want more free messages or a visual conversation editor, try:

Tool	Free plan	Good for
Botpress	Generous (hundreds of messages/mo)	Visual flows and fine control
Tidio	Yes (limited conversations)	Support and sales, very easy
Voiceflow	Yes (several agents)	Designing step-by-step conversations

The process is similar in all of them: you create an account, train or design the bot, and paste a code into your site. If you want to go a step further and connect your own AI model, check How to create your first AI agent without coding.

Plans and limits change often. Always confirm on each tool’s official page before deciding.

Problem	Fix
The chat bubble doesn’t appear	Check the <script> is before </body> and reload with a clean cache
The bot makes up answers	Add that fact to the content (Step 2) and put “do not make up” in the instructions
It replies in the wrong language	Tell it the language in the system prompt (Step 3)
Free messages ran out	Wait for next month or upgrade; also try Botpress